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How do I return an item?

Returns are accepted only for defective or damaged merchandise. Please e-mail parts@chriscraft.com with information including your order number, description of the product you would like to return and your reason for the return and we will contact you with instructions on how to return your item(s).

For product exchanges please contact parts@chriscraft.com with information including your order number, description of the product you would like to exchange and the new item you would like in exchange and we will respond to you with instructions on how to process the exchange. All exchanges will be processed as standard shipping at the current cost and we will bill/refund your credit card for the new merchandise and shipping fees upon receipt.

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